Support Specialist / Consultant, Iasi (Romania)
Transaction Services Customer Support in Europe is responsible for the 1-2nd line service desks taking care of Basware customers in the maintenance phase across Europe. Now we are looking for Customer Support personnel to our office in Iasi, Romania.
As a Support Specialist / Consultant you will consult our customers how to use Basware products and services, troubleshoot and resolve technical problems either over the phone by e-mail, or via online web service. You will communicate actively with customers and also with many internal and external stakeholders in Europe and India.
To succeed in this role, you need to have IT related education and experience in customer service, preferably in customer support. You should know XML basics, Microsoft operating systems and database basics (SQL). It is a big plus if you have any understanding of e-invoicing and/or financial management processes. You also need to have fluent English business skills (oral, written). We are especially looking for candidates with other European language skills, preferably German and French.
At Basware, we have an open working atmosphere and great team spirit. We offer you a challenging job with good development opportunities in an internationally growing, profitable and dynamic company.
Invoicing Specialist
The invoicing Specialist, AS Partner Management shall take care of :
-
checking monthly partner related invoices and reports and providing invoicing with the needed data to form customer invoices
-
taking care of partner related invoicing issues
-
working as interface between partner management and invoicing and order fulfillment teams
-
assisting in clearing invoicing unclarities
-
keeping general partner management documentation up to date
-
participating in general partner management tasks
Profile :
-
Business and process orientation
-
Excellent communication skills in English, both written and spoken
-
Structured and with a high activity level
-
Able to develop and maintain relationships with our customers and partners
Software Engineer
We are looking for enthusiastic software professionals to help us to develop one of the biggest business-critical e-Invoicing software- and system environments in its class.
Our business is growing rapidly and we need your skills for developing new features that are related to basic business document communications, value added business document communications services, scalability, high availability, operability and service management.
Our software is built with Java based, open source components, 3rd party frameworks and libraries with needed commercial enhancements.
We are using one of the best and well-known development environment tools in our product development. We are utilizing agile scrum practices and continuously improving our way of working, development environments and architecture. Many things are in place, but as our environment is growing and improving, we offer a lot of interesting areas to work with and to learn from.
We expect you to satisfy the following:
-
You can use or learn easily a wide range of software engineering frameworks, tools and techniques.
-
You have a special interest in high availability system design, clustering and distributed systems.
-
You have some experience and understanding of core Java and web technologies, J2SE, web- and application servers, Java frontend technologies (from templating languages to test automation), CSS, HTML, JavaScript
-
Excitement for the latest trends in web applications
-
Experience in agile software development, including continuous integration and test-driven development, SCRUM
-
Experience with the following is a plus: Play framework, MongoDB, Chef
-
You have good communication skills and work well in a team
-
You want to continually develop your skills, learn new things and utilize your knowledge.
For further information, please contact: basware-romania@basware.com
Basware is the global leader in e-Invoicing and Purchase-to-Pay solutions with more than 1 mio. users in over 60 countries. Motivated and skilled employees hold a key position in Basware’s operations and they are central to the company’s continuing success.
Would you like to be a part of the Basware Story?
Filed under: Cariera, News
Ultimele comentarii